Full Time Employment
There are no open positions at this time.
Seasonal Employment
BOX OFFICE ASSISTANT
As a Box Office Assistant, you will play an important role in the customer experience at the Box Office & Gift Shop location and the Backstage Event Center located in Bayfield. Under the supervision of the Box Office Manager, individuals in this role will be primarily responsible for selling tickets, providing excellent customer service, and serving as the first point of contact for patrons. Box Office staff work within a ticketing software program and perform credit card transactions and cash handling.
Responsibilities:
Preferred Qualifications:
Dates & Hours of Employment:
Compensation & Benefits:
Candidates should send a cover letter, resume, and 2 academic and/or professional references to [email protected]. Please include the position title in the subject line.
Responsibilities:
- Assist patrons in the purchase of tickets over the phone and in person.
- Help patrons with the navigation of the website and the online ticket purchasing process.
- Assist patrons with Gift Shop retail sales while operating a POS system.
- Answer customer questions and concerns while providing superior customer service.
- Relay information about performances, events, and Big Top.
- Maintain Gift Shop inventory and tidiness.
- Filing, copying and other basic office duties.
- Additional duties as requested.
Preferred Qualifications:
- Knowledge of computers.
- Previous cash handling experience.
- Excellent customer service, communication, and problem-solving skills.
- Must be able to work in a fast-paced environment.
- Evening and weekend availability a plus.
- Prior relatable experience is a plus.
- Ability to lift +30 lbs. and work long hours, including nights and weekends.
Dates & Hours of Employment:
- This is a seasonal position beginning as early as March or April and running through mid-September to early October.
- Weekly schedules typically range from 20-40 hours per week.
- Includes daytime, evenings, and weekends.
- Shifts for this position range from 4 to 8 hours.
Compensation & Benefits:
- Hourly compensation dependent on experience and availability; $15/hour.
- Season Guest Pass for 2.
- Discounts on venue merchandise.
Candidates should send a cover letter, resume, and 2 academic and/or professional references to [email protected]. Please include the position title in the subject line.
TICKET GATE ATTENDANT
Ticket Gate Attendants play an important role in the customer experience at the Big Top Chautauqua Tent venue located south of Bayfield. Under the supervision of the Box Office Manager, individuals in this role will be responsible for selling tickets, providing excellent customer service, and serving as the first point of contact for patrons. Ticket Gate staff work within a ticketing software program and perform credit card transactions and cash handling.
Responsibilities:
Preferred Qualifications:
Dates & Hours of Employment:
Compensation & Benefits:
Candidates should send a cover letter, resume, and 2 academic and/or professional references to [email protected]. Please include the position title in the subject line.
Responsibilities:
- Sell tickets at the venue ticket gate.
- Answer customer questions and concerns while providing superior customer service.
- Relay information about performances, events, and Big Top.
- Balance end of day sale reports and handle cash flow.
Preferred Qualifications:
- Knowledge of computers.
- Previous cash handling experience.
- Excellent customer service, communication, and problem-solving skills.
- Must be able to work in a fast-paced environment.
- Evening and weekend availability a plus.
- Prior relatable experience is a plus.
- Ability to lift +30 lbs. and work long hours, including nights and weekends.
Dates & Hours of Employment:
- This is a seasonal position beginning as early as March or April and running through mid-September to early October.
- Weekly schedules typically range from 20-40 hours per week.
- Includes daytime, evenings, and weekends.
- Shifts for this position range from 4 to 8 hours.
Compensation & Benefits:
- Hourly compensation dependent on experience and availability; $15/hour.
- Season Guest Pass for 2.
- Discounts on venue merchandise.
Candidates should send a cover letter, resume, and 2 academic and/or professional references to [email protected]. Please include the position title in the subject line.
VENUE MERCHANDISE SELLER
Venue Merchandise Sellers are responsible for the point of sale in the venue where venue and artist merchandise is sold. Prior to each event you will be responsible for taking inventory and preparing displays. After the event, you will be responsible for closing operations which includes end of day financial reports.
Responsibilities:
Preferred Qualifications:
Dates & Hours of Employment:
Compensation & Benefits:
Candidates should send a cover letter, resume, and 2 academic and/or professional references to [email protected]. Please include the position title in the subject line.
Responsibilities:
- Ensure an excellent experience for each customer by providing prompt and thorough customer service.
- Act as the lead salesperson while supervising volunteer merchandise associates.
- Maintain accurate cash handling while processing purchases with a POS system.
- Prepare displays prior to each event and tearing down displays after the event.
- Maintain inventory by counting in all items before and after the event, track stock levels of apparel & gift items, and restocking venue merchandise as needed.
- Manage the sales process of guest artist’s merchandise during events.
- Communicate with guest artist merchandise management via email, phone, and in person as needed.
Preferred Qualifications:
- Previous cash handling experience.
- Excellent communication skills.
- Ability to stand for long periods of time.
- Must be able to work in a fast-paced environment.
- Must have evening and weekend availability.
- Must be able to lift up to 50 lbs.
- Prior relatable experience is a plus.
Dates & Hours of Employment:
- This position begins as early as mid-May and runs through mid-September to early October.
- Shifts for this position typically range from 3:30 pm to closing, or 12:00 pm to closing during matinee performances.
Compensation & Benefits:
- Hourly compensation dependent on experience and availability; $15/hour.
- Season Guest Pass for 2.
- Discounts on venue merchandise.
Candidates should send a cover letter, resume, and 2 academic and/or professional references to [email protected]. Please include the position title in the subject line.
