BOX OFFICE LOCATION

The Big Top Box Office & Gift Shop is located just outside Bayfield city limits at 84810 Hwy 13 and is open year round.

BOX OFFICE HOURS

  • Monday - Friday: 9:00am - 5:00pm
  • Saturday: 9:00am - 5:00pm
  • Sunday: 10:00am - 5:00pm
Hours are current for the 2023 summer concert season. 

TICKET PURCHASES

Order Online
Visit the performance schedule to access the individual event info and ticketing pages. The "buy" button will only appear when the event is on sale. A patron account is required to for purchasing tickets, and users must be logged in to their account to purchase tickets. If you have not purchased tickets with us before, please click here to create your account.
Order By Phone
Tickets can be purchased over the phone during regular business hours. If you are calling during high volume sale periods and are having trouble getting through, we advise to you to please keep calling. Calls are answered in the order they are received, and all available staff are working to assist patrons. We advise against leaving a message on our voicemail during high sales periods as priority is given to incoming calls.
On Site Purchases
Tickets can be purchased from our year-round Box Office in Bayfield during regular business hours. Walk-up purchases can be made the night of the show at our venue ticket gate which opens two hours prior to show time. ​Tickets purchased at the venue ticket gate reflect order fees and taxes and will be rounded up to the nearest dollar to expedite the line. ​
Ticket Delivery
​We offer a number of delivery options. Whether you purchase in person or online, tickets are available for delivery through e-mail, by standard USPS mail, or you can choose to pick up tickets at Will Call.  
​
Will Call is located at the venue gate as you enter our grounds. There will be signage to guide you as well as volunteers to help direct and assist you. ​
Fees
All ticket purchases are subject to the following:
  • 5.5% State and local sales tax
  • $3 Facility Fee per ticket (facility fee is used for tent, building, and grounds needs)
  • 2% Handling Fee per order, up to a maximum of $8
Ticket Policies
ALL TICKET SALES ARE FINAL. NO REFUNDS OR EXCHANGES WILL BE GIVEN. 
Only in the event a performance is cancelled in its entirety, without a rescheduled date, will a refund or exchange be given. Refunds will not be given for instances of inclement weather, show duration, traffic, late arrival, or perceived quality of performance. All patrons, regardless of age must have a ticketed to be admitted into the venue, unless otherwise stated. 

ALL TICKET HOLDERS AND ATTENDEES ARE ADMITTED SUBJECT TO THE FOLLOWING CONDITIONS:
  • Attendees grant unrestricted rights & licenses for use of their likeness in any form of public broadcast and production, and for promotional purposes. ​
  • Big Top Chautauqua reserves the right to refuse admission or evict anyone from the venue premises due to disorderly behavior without issuing a refund. 
  • Big Top Chautauqua reserves the right to search all persons, packages, bags, and other items entering venue grounds and/or other properties owned by Lake Superior Big Top Chautauqua. The safety of our guests, volunteers, staff, and artists are top priority. 
  • All venue policies and procedures are subject to change without notice. ​
Third Party Transactions
WARNING: BIG TOP CHAUTAUQUA(BTC) DOES NOT USE THIRD PARTY TICKET SELLERS
Big Top does not work with any outside websites to sell tickets and does not work with any ticket sellers who markup ticket prices, including sites like StubHub, Cheap Concert Tickets, or Tickets Review. Big Top cannot guarantee the authenticity of tickets obtained through any other source. Big Top does NOT replace or provide refunds for tickets purchased through eBay, Craigslist, StubHub, or any other secondary market. Any counterfeit or otherwise invalid tickets will not be honored by Big Top. 

Should you opt to purchase tickets from a source other than BTC, keep in mind the following:
  • Admission is not guaranteed if tickets are invalid.
  • Tickets cannot be replaced if lost or stolen.
  • BTC cannot contact you with information regarding time changes, show cancellations, or other pertinent information.

Legitimate tickets are only available from Big Top Chautauqua directly via online purchase through our ticket page, or by calling our Box Office 715-373-5552, in person at our Box Office, or the night of the show at the venue. 
Venue Pre-Sale Access
By supporting Big Top Chautauqua with an annual gift of $125 or more you will automatically become a member of our Blue Canvas Club. Be the first you grab tickets and enroll today by making your annual gift online at any time, and over the phone (715-373-5552) or in person at the Big Top Box Office during regular business hours. 

​Membership lasts 12 months and comes with benefits that include:
  • Exclusive pre-sale access to every show at Big Top.
  • Special advanced notices.
  • 10% discount at the Big Top Gift Shop and venue merchandise at the Tent venue.

Learn more about the Blue Canvas Club here. 
Child Ticket Policy
Admission for children varies per event, however, generally, children under two years of age are free if sitting on an adult’s lap. Be sure to check with the Box Office regarding specific events.
Group Sales
Bring your group to Big Top! Plan a memorable experience for your friends, family, colleagues, or tour group by celebrating with a concert under the stars in beautiful northern Wisconsin. Available for groups of 20 or more, Big Top offers a 20% discount per ticket for Big Top Chautauqua original programming and a complimentary ticket for drivers and escorts, maximum of two per group. In addition to the base ticket cost a $3.00 facilities fee and 5.5% state and local sales tax will be applied. A $250.00 deposit will be due at the time of booking. The remaining balance is due no later than 30 days prior to the performance date. 

Group discounts are not available for Headliner (touring) concerts & events. All ticket sales are final. Groups may make adjust to their reservations up to 30 days prior to the performance date. 

For more information about group sales and policies please contact our Box Office, at 715-373-5552 or tickets@bigtop.org

SEATING CHART

Available Seating Options
  • First Tier Reserved Seating: Padded church pews or vintage theatre seats in the front and middle section under the tent.
  • Second Tier Reserved Seating: Padded church pews or vintage theatre seats in the back section under the tent.
  • Outside Tent-Covered: Padded seating outside the tent, covered by sprung structure. Section indicated by the light blue area on the venue seating chart.
  • Box Seating: Padded seating at standard or bar height tables on a raised deck. Seating is indicated by the yellow boxes on the venue seating chart.
  • High-Top Table Seating: Bar height table seating in the back of the tent, four (4) chairs per table. No ticket minimum. Seating is indicated by the "T" codes on the venue seating chart. 
  • ​Accessible Seating: Adjustable seating for patrons with disabilities and/or mobility concerns located in Row D and Row J in the front left section of the venue. Subject to availability.  For additional accessibility accommodations, please call the box office. Accessible seats can be purchased together with up to three additional companion seats for a total group of 4.
  • ​General Admission Grounds/Lawn: Bring your own lawn chair or blanket. First come first serve seating around the outside of the tent. No access inside the tent. Rain or shine.