Big Top's summer concert season runs June through early October. Events for the season are announced in waves, starting as early as December through the months and weeks leading up to the start of our season. You can sign up for our email list to be notified when a show is announced. Follow us on socials to catch announcements on our Facebook and Instagram pages.
To learn about current COVID safety guidelines please visit our COVID-19 Safety Guidelines page and check back frequently before you attend your event.
To learn about current COVID safety guidelines please visit our COVID-19 Safety Guidelines page and check back frequently before you attend your event.
Ticket Policies
TICKET POLICIES
ALL TICKET SALES ARE FINAL. NO REFUNDS OR EXCHANGES WILL BE GIVEN.
Only in the event a performance is cancelled in its entirety, without a rescheduled date, will a refund or exchange be given. Refunds will not be given for instances of inclement weather, show duration, traffic, late arrival, or perceived quality of performance. All patrons, regardless of age must have a ticketed to be admitted into the venue, unless otherwise stated.
ALL TICKET HOLDERS AND ATTENDEES ARE ADMITTED SUBJECT TO THE FOLLOWING CONDITIONS:
Only in the event a performance is cancelled in its entirety, without a rescheduled date, will a refund or exchange be given. Refunds will not be given for instances of inclement weather, show duration, traffic, late arrival, or perceived quality of performance. All patrons, regardless of age must have a ticketed to be admitted into the venue, unless otherwise stated.
ALL TICKET HOLDERS AND ATTENDEES ARE ADMITTED SUBJECT TO THE FOLLOWING CONDITIONS:
- Attendees grant unrestricted rights & licenses for use of their likeness in any form of public broadcast and production, and for promotional purposes.
- Big Top Chautauqua reserves the right to refuse admission or evict anyone from the venue premises due to disorderly behavior without issuing a refund.
- Big Top Chautauqua reserves the right to search all persons, packages, bags, and other items entering venue grounds and/or other properties owned by Lake Superior Big Top Chautauqua. The safety of our guests, volunteers, staff, and artists are top priority.
- All venue policies and procedures are subject to change without notice.
TICKET FEES
ALL TICKET PURCHASES ARE SUBJECT TO THE FOLLOWING:
GATE PRICING
Tickets purchased at the venue ticket gate reflect order fees and taxes and will be rounded up to the nearest dollar to expedite the line.
- 5.5% State and local sales tax
- $3 Facility Fee per ticket (facility fee is used for tent, building, and grounds needs)
- 2% Handling Fee per order, up to a maximum of $8
GATE PRICING
Tickets purchased at the venue ticket gate reflect order fees and taxes and will be rounded up to the nearest dollar to expedite the line.
third party transactions
WARNING: BIG TOP CHAUTAUQUA(BTC) DOES NOT USE THIRD PARTY TICKET SELLERS
Big Top does not work with any outside websites to sell tickets and does not work with any ticket sellers who markup ticket prices, including sites like StubHub, Cheap Concert Tickets, or Tickets Review. Big Top cannot guarantee the authenticity of tickets obtained through any other source. Big Top does NOT replace or provide refunds for tickets purchased through eBay, Craigslist, StubHub, or any other secondary market. Any counterfeit or otherwise invalid tickets will not be honored by Big Top.
BUYER BEWARE
Should you opt to purchase tickets from a source other than BTC, keep in mind the following:
Legitimate tickets are only available from Big Top Chautauqua directly via online purchase through our ticket page, or by calling our Box Office 715-373-5552, in person at our Box Office, or the night of the show at the venue.
Big Top does not work with any outside websites to sell tickets and does not work with any ticket sellers who markup ticket prices, including sites like StubHub, Cheap Concert Tickets, or Tickets Review. Big Top cannot guarantee the authenticity of tickets obtained through any other source. Big Top does NOT replace or provide refunds for tickets purchased through eBay, Craigslist, StubHub, or any other secondary market. Any counterfeit or otherwise invalid tickets will not be honored by Big Top.
BUYER BEWARE
Should you opt to purchase tickets from a source other than BTC, keep in mind the following:
- Admission is not guaranteed if tickets are invalid.
- Tickets cannot be replaced if lost or stolen.
- BTC cannot contact you with information regarding time changes, show cancellations, or other pertinent information.
Legitimate tickets are only available from Big Top Chautauqua directly via online purchase through our ticket page, or by calling our Box Office 715-373-5552, in person at our Box Office, or the night of the show at the venue.
INCLEMENT WEATHER POLICY
Should inclement weather pose a threat to patrons and artists, an announcement will be made from stage with information and instructions. No refunds will be given unless a performance is cancelled in its entirety, with no replacement performance scheduled. If an event is cancelled a full refund will be applied to the original card used to purchase or a credit will be applied to your account.
In the unlikely event a performance is cancelled due to inclement weather, ticket buyers will be notified via email and an alert will be posted across our social media accounts.
In the unlikely event a performance is cancelled due to inclement weather, ticket buyers will be notified via email and an alert will be posted across our social media accounts.
Frequently Asked Questions
HOW CAN I PURCHASE TICKETS?
Tickets are available for purchase online only at www.bigtop.org, over the phone, in person at our Box Office, and depending on ticket availability the night of the show at the venue gate.
OVER THE PHONE PURCHASES
Tickets can be purchased over the phone during regular business hours, 9:00-5:00 Monday-Friday. If you are calling during high volume sale periods and are having trouble getting through, we advise to you to please keep calling. Calls are answered in the order they are received, and all available staff are working to assist patrons. We advise against leaving a message on our voicemail during high sales periods as priority is given to incoming calls.
ONLINE PURCHASES
In order to purchase tickets online you will need to create a patron account through our ticketing site. Please click here to view our visual how-to guide to set up a new patron account and how to buy tickets online.
OVER THE PHONE PURCHASES
Tickets can be purchased over the phone during regular business hours, 9:00-5:00 Monday-Friday. If you are calling during high volume sale periods and are having trouble getting through, we advise to you to please keep calling. Calls are answered in the order they are received, and all available staff are working to assist patrons. We advise against leaving a message on our voicemail during high sales periods as priority is given to incoming calls.
ONLINE PURCHASES
In order to purchase tickets online you will need to create a patron account through our ticketing site. Please click here to view our visual how-to guide to set up a new patron account and how to buy tickets online.
WHAT ARE YOUR TICKET DELIVERY OPTIONS?
We offer a number of delivery options. Whether you purchase in person or online, tickets are available for delivery through e-mail, by standard USPS mail, or you can choose to pick up tickets at Will Call.
Will Call is located at the venue gate as you enter our grounds. There will be signage to guide you as well as volunteers to help direct and assist you.
Will Call is located at the venue gate as you enter our grounds. There will be signage to guide you as well as volunteers to help direct and assist you.
WILL TICKETS SELL OUT?
We are an intimate venue with a capacity of approx. 950 inside the tent, seating inside the tent may sell out due to high demand. We suggest that you purchase tickets as soon as possible.
However, if a show is sold out inside the tent, we do offer the option of purchasing a general admission/lawn ticket. These tickets do not often sell out; however, availability is subject to change as we follow recommendations from the Bayfield County Health department regarding the number of attendees we can safely have on the grounds.
However, if a show is sold out inside the tent, we do offer the option of purchasing a general admission/lawn ticket. These tickets do not often sell out; however, availability is subject to change as we follow recommendations from the Bayfield County Health department regarding the number of attendees we can safely have on the grounds.
WHAT IS A GENERAL ADMISSION LAWN TICKET?
A general admission/lawn tickets get you on the grounds of the venue, you bring your own lawn chair or blanket, and enjoy the show from the lawn. Weather permitting, the walls of the venue will remain open for lawn viewing.
Please note, general admission/lawn ticket holders are not permitted access inside the tent. Tickets are valid, rain or shine. No refunds will be given in the event of bad weather.
Please note, general admission/lawn ticket holders are not permitted access inside the tent. Tickets are valid, rain or shine. No refunds will be given in the event of bad weather.
WHAT DOES "DANCE ALERT" MEAN?
'Dance Alerts' indicate the shows we anticipate may break out in dancing more than others. We try to make it fun for everyone. If you are not a dancer and don't want to be caught behind one, try choosing seats in the mid-center or back sections.
HOW DO I GET TICKETS FOR THE FREE FAMILY SERIES?
No tickets are given out for Free Family Series shows and events. All performances are first come, first serve seating.
HOW CAN I GET ACCESS TO VENUE PRE-SALE?
By supporting Big Top Chautauqua with an annual gift of $125 or more you will automatically become a member of our Blue Canvas Club. Membership lasts 12 months and comes with benefits that include:
Be the first you grab tickets and enroll today by making your annual gift online at any time, and over the phone (715-373-5552) or in person at the Big Top Box Office during regular business hours. Learn more about the Blue Canvas Club here.
- Exclusive pre-sale access to every show at Big Top.
- Special advanced notices.
- 10% discount at the Big Top Gift Shop and venue merchandise at the Tent venue.
Be the first you grab tickets and enroll today by making your annual gift online at any time, and over the phone (715-373-5552) or in person at the Big Top Box Office during regular business hours. Learn more about the Blue Canvas Club here.
DO YOU OFFER GROUP SALES?
Bring your group to Big Top! Plan a memorable experience for your friends, family, colleagues, or tour group by celebrating with a concert under the stars in beautiful northern Wisconsin.
GROUP RATES
Available for groups of 20 or more, Big Top offers a 20% discount per ticket for Big Top Chautauqua original programming and a complimentary ticket for drivers and escorts, maximum of two per group. In addition to the base ticket cost a $3.00 facilities fee and 5.5% state and local sales tax will be applied. Group discounts are not available for Headliner (touring) concerts & events.
PAYMENT PLAN
A $250.00 deposit will be due at the time of booking. The remaining balance is due no later than 30 days prior to the performance date.
CANCELLATION POLICY
All ticket sales are final. Groups may make adjust to their reservations up to 30 days prior to the performance date.
ON-SITE DINING
To see what dining and/or catering options may be available for your group, please contact Holly Pierce, at holly@mtashwabay.org
For more information about group sales and policies please contact our Box Office, at 715-779-1111 or tickets@bigtop.org
GROUP RATES
Available for groups of 20 or more, Big Top offers a 20% discount per ticket for Big Top Chautauqua original programming and a complimentary ticket for drivers and escorts, maximum of two per group. In addition to the base ticket cost a $3.00 facilities fee and 5.5% state and local sales tax will be applied. Group discounts are not available for Headliner (touring) concerts & events.
PAYMENT PLAN
A $250.00 deposit will be due at the time of booking. The remaining balance is due no later than 30 days prior to the performance date.
CANCELLATION POLICY
All ticket sales are final. Groups may make adjust to their reservations up to 30 days prior to the performance date.
ON-SITE DINING
To see what dining and/or catering options may be available for your group, please contact Holly Pierce, at holly@mtashwabay.org
For more information about group sales and policies please contact our Box Office, at 715-779-1111 or tickets@bigtop.org
Additional Questions?
For additional questions regarding ticketing at Big Top Chautauqua, please contact our Box Office and we will be happy to assist you.
Email: tickets@bigtop.org | Phone: 715-373-5552
For additional questions regarding ticketing at Big Top Chautauqua, please contact our Box Office and we will be happy to assist you.
Email: tickets@bigtop.org | Phone: 715-373-5552
