Product Questions4-Show Lawn Passes vs. BCO+ Passes
Four Show Lawn Pass
Use your lawn pass for four (4) lawn admissions in any combination. Not redeemable for reserved seating. No upgrade value.
BCO+PASS Use your BCO+PASS for six (6) Regularly Priced Show* reserved seating admissions in any combination. No upgrade value for headliner events.
†Taxes & Fees
Facilities Fee | $3.00
The Facilities Fee is added to each ticket for all shows, and is used for facility and grounds maintenance and improvements. Thank you for your support! Processing Fee | 2% of order/$4.00 max. A small processing is added to each ticket order, calculated as 2% of ticket total per order, with a maximum $4.00 per order. Sales Tax | 5.5% Wisconsin state tax of 5%, and Bayfield county tax of .5% is automatically added to each order. Facilities Fee and Processing Fee are not taxed. |
Gift Shop PoliciesShipping Info
Turnaround
Orders are generally shipped within 5 business days, Monday - Friday. Order Tracking If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders will not have tracking numbers. Shipping Rates The rate charged for the shipping of your order is based on the approximate weight of your products. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Return Info
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 1. Please email info@bigtop.org or call 715-373-5552 to request a refund. 2. Mail your returned item to: Big Top Chautauqua PO Box 455 101 W. Bayfield St. Washburn, WI 54891 3. Include in your package a signed letter stating the reason for your return and the original receipt. Return Exceptions
Exchanges If your clothing item is in new condition, you may exchange your clothing item for a different size or color. You still will have to pay return shipping. |
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Main Box Office:
101 W Bayfield St PO Box 455 Washburn, WI 54891 Tent Venue: 32525 Ski Hill Rd 3 miles South of Bayfield at Mt Ashwabay Ski & Recreation Area |