Dear 2020 Ticket Holders,
After weighing countless scenarios, the Big Top Board and staff canceled the 2020 season of events in April due to the uncertainty of the COVID-19 pandemic. If you are a ticket holder we offered several options until 7/15/2020 to choose one of these 4 options regarding your ticket purchase. Since the date has passed, we converted all remaining active tickets into credits on your account to use how you wish for future shows.
1. Donate the value of my tickets. Tax-deductible contributions are critical in helping us continue operations during this crisis.
2. Credit to your account to use for future performances, merchandise, etc. No action is necessary.
3. Save your seats until we know for sure if the show will be rescheduled for 2021.
4. Request a refund for the value of my ticket. (The deadline now passed for this option. If you did not take action and had purchased 2020 tickets we have put a credit on your Big Top account that you can use for future shows.)
If you did not take action and had purchased 2020 tickets we have put a credit on your Big Top account that you can use for future shows.
1. Donate the value of my tickets. Tax-deductible contributions are critical in helping us continue operations during this crisis.
2. Credit to your account to use for future performances, merchandise, etc. No action is necessary.
3. Save your seats until we know for sure if the show will be rescheduled for 2021.
4. Request a refund for the value of my ticket. (The deadline now passed for this option. If you did not take action and had purchased 2020 tickets we have put a credit on your Big Top account that you can use for future shows.)
If you did not take action and had purchased 2020 tickets we have put a credit on your Big Top account that you can use for future shows.
During this Long Intermission, Big Top will continue to provide our Tent Show Radio for the airwaves and produce our newest virtual program, Tiny Tent Show. We will also continue to improve our facilities and plan for our much anticipated return in 2021. We appreciate your consideration of donating the cost of your tickets back to us to assist us in maintaining our operations during this difficult time. All of your contributions literally make Big Top possible. We look forward to meeting again under canvas in 2021. Thank you for your love and support!
Our Box Office, administrative offices, and the public spaces of our building are closed to the public. All ticket holders will be receiving an email from our Box Office regarding your options. Please allow up to 30 days for us to process all requests. Thank you for your patience and understanding.
